Job Description:

• Manage IT Infrastructure and Network Security, Monitoring, troubleshooting issues, and support.
• Manage IT Workplace and productivity Application support (Active Directory & Microsoft 365 Business) and User Support Management.
• Manage support, security, and further development of Business IT Systems (ERP and other Automation systems).
• Ensure Data Backup /Restoration.
• Maintained IT Asset register and transfer process, IT Asset handover - take over the process.
• Manage IT vendor support and service KPI as per SLA / AMC. IT procurement support.
• Ensure support for the Business Continuity Plan and Disaster Recovery process establishment.
• Implement IT standards and IT Policy, SOP under group IT guidelines.
• Hardware Troubleshoot and support (Laptop, Desktop, Printer, Switch, Router, Camera, etc.,)
• Connectivity, Wi-Fi network, and Camera functionality monitoring and maintenance support
• User provisioning in MS Active Directory and AD maintenance.
• Capable to ensure Project-Coordinator role for SAP project management
• Capable to ensure support in SAP BASIS operation
• Other tasks / jobs as assigned by the head of the department

Educational Requirements:

• Graduation in EEE/Electrical/CSE (Preferred) from a reputed University.

Additional Requirements:

• Having a minimum of 6-7 years of hands-on experience in a similar position.
• Experience in IT project management and IT infrastructure management across.

• 6 to 7 year(s)

Other Benifits:

• As per company policy.

Additional Info:

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