The incumbent should be a dynamic, problem solver & quick learner with good interpersonal skills who will ensure coordination & support to Group-IT to manage IT functional & IT governance areas for HS Composite Textile., SAP & other Business-IT-systems` Implementation & maintenance, Business Continuity & Disaster Recovery, User Support, Quality /Standard Assurance in IT Asset Procurement & IT-Asset Management, IT & IS Security Management.
Manage IT Infrastructure and Network Security, Monitoring, troubleshooting issues, and support.
Manage IT Workplace and productivity Application support (Active Directory & Microsoft 365 Business) and User Support Management.
Manage support, security, and further development of Business IT Systems (ERP and other Automation systems).
Ensure Data Backup /Restoration.
Maintained IT Asset register and transfer process, IT Asset handover - take over the process.
Manage IT vendor support and service KPI as per SLA / AMC. IT procurement support.
Ensure support for the Business Continuity Plan and Disaster Recovery process establishment.
Implement IT standards and IT Policy, SOP under group IT guidelines.
Hardware Troubleshoot and support (Laptop, Desktop, Printer, Switch, Router, Camera, etc.,)
Connectivity, Wi-Fi network, and Camera functionality monitoring and maintenance support
User provisioning in MS Active Directory and AD maintenance.
Capable to ensure Project-Coordinator role for SAP project management
Capable to ensure support in SAP BASIS operation
Other tasks / jobs as assigned by the head of the department
Graduation in EEE/Electrical/CSE (Preferred) from a reputed University.
Having a minimum of 6-7 years of hands-on experience in a similar position.
Experience in IT project management and IT infrastructure management across.